Frequently Asked Questions

Yes,  Please call (281) 346-1999 

Pre-pay prices and selection will be available for two business days after picture day. Images are NOT available for viewing during this time.  All of our individual photos are 100% guaranteed. Approximately 2 weeks after picture day, images will be released to the website for late orders. Prepay prices and selection will not be available at that time. 

Pictures will be posted AFTER all pre-ordered pictures have been delivered to the school. Typically, 2 weeks from picture day. 

We provide prepay packets to the coaches prior to picture day to be handed out to the athletes. Our intention is for any orders to be made on or before picture day.  If an athlete does not have a packet or prior order we provide them with a “Last Chance” business card as a reminder to go online to order pictures within one week. We honor the prepay prices for online orders placed up to two business days after picture day. We then process the pictures and return them to the school to be distributed by their coach. Any order after this time period is considered a LATE ORDER and will need to go through our online LATE ORDER process, click here. 

Yes, please include a $5.00 handling fee as well as your mailing address with your order.

If you do not see the products you want, please contact us with the school, sport, and year and we will get back to you. PLEASE NOTE – not all products are available on late orders. 

Click here to view the prices of the specialty items found on the front of the pre-pay picture packets. Please CLEARLY list all specialty items under ADD-ON items on your prepay order form. 

You do not need to order a package prior to ordering “a la carte” or “add-on” items. Although the packages offer considerable savings, you may just order single pictures.

Unfortunately, personalized products such as composites are not available on late orders. 

IMAGE2C uses top-of-the-line professional photography equipment, including high-resolution cameras, lenses, lighting, and editing software, to ensure that your photos are of the highest quality.

Yes, we can provide a second photographer for your event at an additional cost. This will ensure that every moment is captured from multiple angles and perspectives.

There is a period of time between when our pre-pay event closes and the late order event will open for a specific sport. Please check back about 2 weeks after picture day for any late orders.